Shipping policy

Last Updated: July 24, 2026
At Dropify, we are committed to delivering your orders quickly, safely, and reliably across Pakistan. Please read our shipping policy before placing an order.

Shipping Coverage

We currently deliver nationwide across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
    Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotions, or peak shopping periods, processing times may be slightly longer.

Delivery Options

Same-Day Express Delivery (Karachi Only)

We offer Same-Day Express Delivery for eligible areas within Karachi.

To qualify:

  • Orders must be placed before 3:00 PM (PKT).
  • Orders placed after 3:00 PM will be delivered on the next business day.
  • This service is subject to availability and may be affected by weather, traffic, public holidays, or other operational factors.

Additional delivery charges may apply for Same-Day Express Delivery.

Standard Delivery

Our standard delivery service is available throughout Pakistan.

Estimated delivery times:

  • Karachi: 1–2 business days
  • Major Cities: 2–4 business days
  • Other Cities & Towns: 3–6 business days
  • Remote Areas: 5–8 business days

Please note that these are estimated delivery times and may vary depending on courier operations and unforeseen circumstances.

Courier Partners

To ensure reliable and timely deliveries, we primarily ship orders through:

  • Leopards Courier
  • TCS

Depending on your location and service availability, we may choose the courier partner that can deliver your order most efficiently.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, selected shipping method, and order value.

From time to time, Dropify may offer Free Shipping promotions. Any applicable terms will be clearly displayed on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, email, or WhatsApp (where applicable), allowing you to track your shipment.

Cash on Delivery (COD)

Cash on Delivery is available for eligible orders across Pakistan.

For security purposes, our customer support team may contact you to verify your order before dispatch. Orders that cannot be verified may be delayed or canceled.

Delivery Attempts

Our courier partners generally make 2–3 delivery attempts.

If delivery cannot be completed due to an incorrect address, customer unavailability, an unreachable phone number, or refusal to accept the parcel, the order may be returned to Dropify.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Dropify is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to weather conditions, public holidays, courier operational issues, political or civil disruptions, natural disasters, or unusually high order volumes.

We appreciate your patience and understanding in such situations.

Damaged Shipments

If your package arrives visibly damaged, please:

Take clear photos of the package before opening it.
Contact our customer support within 24 hours of receiving your order.

Our team will review the issue and assist you with an appropriate resolution.

Refused Orders

Customers who repeatedly refuse confirmed Cash on Delivery orders without a valid reason may no longer be eligible for COD on future purchases.

International Shipping

At this time, Dropify ships only within Pakistan.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page or our official support channels.